personal service and attention to detail is our priority. Give us a call. We answer the phone.
With over 25 years of saltwater experience we have the ability to
answer your questions and provide healthy, well-cared for
critters and specimens. The past twenty years saltwater obsession
includes twelve years "brick and mortar" retail, aquarium
leasing and maintenance, and the past ten plus years e-commerce.
FloridaPets accepts major
credit cards via PayPal. Personal checks and money orders may be mailed to:
FloridaPets, 739 Scallop Dr. Cape Canaveral FL 32920.
We enjoy speaking with customers over the phone. We can be reached at; 727-485-4025.
Sorry, we cannot accept payment over the phone. COD orders are accepted
with an additional COD fee of $11.00.
It is important to confirm
your order and shipping address within 24 hours. Please reply to the confirmation letter
via e-mail or phone. It is not an automatically sent letter. We want to be sure that we have your information
Discount prices are available on large group orders. We are happy to provide a discount to educators and to the reef clubs that we sponsor. Just email or call and let us know.
In order to keep costs low and do
our part for the environment, most of our products are personally hand collected
by net (no chemicals are ever used) , and we use shredded paper and newsprint for packing material. We also reuse shipping boxes when possible. This is why you
do not see a box charge at FloridaPets.
We have been informed by a customer from Texas that bags of ice work just as well as cold gel packs to keep items cool en route. Therefore, we have discontinued the cold pack charge. Ice bags and styro foam will be added as necessary. (A heat pack charge will still be applied during winter months). A good relationship with FEDEX and volume shipping keeps shipping
prices as low as possible. We appreciate our customers and rely on their word of
mouth for advertising. If you like how you're treated here and you like our products and service, please tell others. If for any reason you were not pleased with us please tell US! Compare FloridaPets to other top e-commerce
sites! Thank you for your patronage!