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First, and most importantly; If you live in one of the following states, e-mail your order to us for a possible shipping discount. Florida, Georgia, Alabama, South Carolina, North Carolina, Tennessee, Kentucky, West Virginia, Virginia, Maryland, Delaware, New Jersey, Pennsylvania, Ohio, Indiana, Illinois, Rhode Island, Massachusetts, Vermont, New Hampshire, the southern half of Maine, most of Michigan, extreme east Iowa, extreme east Missouri, most of Arkansas, and north Mississippi. There are no box charges or handling fees.

It is important to us to confirm your order and shipping address within 24 hours. It is very important to us to have a correct phone number for you. In the event of an order change or shipping problem, we will need to get in touch with you immediately. You will receive a FedEx tracking number prior to shipping. Please reply to this confirmation via e-mail or phone. We want to be sure that we have your information correct!!.

  • Orders are shipped via FEDEX and are guaranteed to be received within 2 days of shipment. We have started to use styrofoam boxes for extra insulation. We have not added any box charges or packing fees.

  • FloridaPets shipping days are Mondays and Tuesdays. Orders sent on Monday will be received Wednesday(unless you request Next Day Air @ extra cost). Orders sent Tuesday will be received Thursday.

  • Orders we receive by 10:00 am est. Wednesday, will be shipped Wednesday depending on the number of already scheduled orders and available stock.

  • Packages to residential addresses will be left at your door. We recommend providing a daytime or work address. An alternate address can be provided in the PayPal memo area or you can send a separate e-mail after you place your order.

  • To determine your shipping charge, continue through the checkout process. You will not be charged to obtain your total.

  • We have had great success in the past four years shipping our items all over the country. We have worked very hard to keep costs low for you. Click on button below to add a heat pack to your order when cold out. In the winter months the water temps in the snails natural environment may drop to as low as 38 degrees. There is rarely a need for Heat Packs.

heat pack $2.50

Don't be penny wise and pound Foolish!

Our shipping charges are set up in a tier based on the dollar amount of your order. The lowest shipping charge is NOW $18.00. The next tier is $25.00, then $30.00, $35.00, and the last is $45.00. Remember, if you live in one of the states listed above, be sure to send us an e-mail or give us a call BEFORE YOU ORDER. If you order directly from our site you can find your shipping charge by continuing through the checkout process. You can always resume shopping at any time.

You may request Next Day Air Delivery for an extra charge. An example of Next Day Air charges; A 5lb. package from our zip code(32926) to Pittsburgh PA zip code(15208) = $38.80. Please feel free to calculate your exact shipping charges before you order. You can go to FedEx.com and enter our zip code(29720) then your zip code. I believe you'll see a savings through the shopping cart. If you do not see a savings or have any questions concerning shipping, call us toll free 1-866-241-9897.

I have included the shipping pages of some of our competitors to help you compare shipping charges and extra fees.

Inland Aquatics--- Marine Depot Live--- Indo-Pacific Sea Farms---etropicals---Premium Aquatics

Here's another good example; Keys Critters sells most of the same items we do and for less. However, they have a minimum order of $100.00, a $15.00 packing/box charge and they charge the actual FedEx standard overnight shipping. If you don't want to spend over $100.00 and pay a packaging fee and want to save a little on shipping, give us a try.

Please note that most of these companies charge box charges and even though they state "no hidden fees" some of them have excessive fees and charges. Some of these sites do have cheaper shipping rates, but their prices are higher on items. I had even noticed some have minimum order amounts. We welcome small orders, large orders and we charge fair shipping charges and very reasonable item prices.


Please do take advantage of the sites offering free shipping on large orders. With fuel and shipping charges going up, they will be making less money. They will either have to raise prices, charge shipping, or go out of business.